Patient Support Specialist

Community-Care-Physicians; Town of Bethlehem (NY); On-site; USD 25,000 - 33,000; Part time

Job summary

Community Care Podiatry Delmar is seeking a temporary part-time Patient Support Specialist to join our team. This 15-hour-per-week role supports front-desk activities, including greeting patients, check-in, and processing calls and appointments.

The position emphasizes exceptional customer service in a medical setting, with Monday and Wednesday shifts from 7:45 am to 4:00 pm. Compensation ranges from $18.00 to $24.00 per hour, with potential overtime and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office preferred.
• Knowledge of medical terminology preferred.
• Ability to maintain confidentiality and discretion.

Responsibilities

• Greet and check in patients on arrival.
• Process incoming calls/messages per office policy.
• Schedule and coordinate patient appointments.
• Arrange follow-up appointments per providers' instructions.
• Obtain patient signatures for insurance-waiver forms.

Skills

Customer service

Interpersonal skills

Phone etiquette

Education

High school diploma

Job description

Community Care Podiatry Delmaris hiring a temporary part-timePatient Support Specialist to join their team! This is a 15 hour work week.Monday and Wednesday, 7:45am-4:00pm.

The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary.

Responsibilities:

• Greeting and checking in patients when they arrive to the office.
• Process incoming telephone calls/messages based on office policy and procedure.
• Schedule appointments for patients, following office protocols for access to care.
• Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
• Obtain patient signature on the appropriate waiver(s) according to insurance requirements
• Organize and monitor the provider's daily schedule.
• Maintain timely patient flow.
• Verify patient insurance coverage/demographic information at each visit and update when necessary

Compensation: $18.00 - $24.00 per hour

CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.

CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.

Location(s)

250 Delaware Avenue, Delmar , New York 12054 , United States

Requirements

• High school graduate or equivalent with additional education desirable.
• Previous clerical experience in a medical practice preferred.
• Knowledge of medical terminology and office procedures preferred.
• Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
• Maintain strictest confidentiality and discretion.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.