Patient Support Specialist

PrimaryOne Health; Columbus (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical benefits

Dental benefits

Long-term disability

Life insurance

Retirement plan

Discount programs

Employee assistance

Worksite wellness

Job summary

PrimaryOne Health in Columbus, OH is seeking a Patient Support Specialist to greet patients, register them in the practice management system, verify insurance and collect co-pays. This on-site role supports our community-focused health center and requires a friendly demeanor and accuracy.

Ideal candidates have a high school diploma and at least one year of medical office or customer service experience; bilingual abilities are a plus.

Qualifications

• High school diploma or equivalent.
• 1 year of experience in a medical office, customer service or reception.
• Bilingual capabilities a plus.

Responsibilities

• Greets patient/customers in a positive and helpful manner with a smile; provides directions, information and assistance.
• Registers patients in the practice management system.
• Confirms patient insurance eligibility and/or benefits.
• Updates patient information, collects co-pays, and obtains signatures as needed.
• Occasional travel required.
• Other duties or special projects as assigned.

Skills

Customer service

Communication

Bilingual

Phone etiquette

Education

High school diploma

Tools

Practice management system

Job description

Job Details: Job Location: Columbus, OH 43215, Join PrimaryOne Health and be a part of something special— help us care for our community—with compassion, dignity, and purpose. We are a mission-driven team providing quality care, hope, and healing to the community we proudly serve.

WORK FOR US!

PrimaryOne Health is currently seeking a Patient Support Specialist for our Columbus health center.

Essential Job Responsibilities:

• Greets patient/customers in a positive and helpful manager with a smile. Provides directions, information, and other assistance as needed.
• Provides intake/registration of patient in the practice management system.
• Confirms patient insurance eligibility and/or benefits.
• Updates patient information, collects co-pays, provides any necessary forms needing completion, and obtains signatures as necessary.
• Occasional travel required.
• Other duties or special projects as assigned.

Qualifications:

Successful candidates must possess a high school diploma or equivalent. One year of experience in a medical office, customer service or reception, preferably in medical office. Bilingual capabilities a plus.

WHAT WE OFFER

• Paid Time Off
• Paid Holidays
• Medical/Dental/STD/LTD/Life
• Professional Development / Professional Education
• Company contribution to retirement plan
• Discount programs
• EAP
• Worksite wellness

Most benefits are available on the first of the month following date of hire.

EOE