Patient Support Services Lead

University of Vermont Medical Center; Burlington (VT); On-site; USD 45,000 - 65,000; Full time

Job summary

University of Vermont Medical Center is seeking a PSS Lead to ensure the patient/customer oriented and efficient operation of the PSS team. The Lead collaborates with the Administrative Nurse Coordinator (ANC) to support patient care activities, transport patients and specimens, deliver nursing equipment, and assist during emergencies.

A high school diploma and completion of probationary PSS orientation are required; CPR/MOAB training is preferred.

Qualifications

• Must have completed the 3 month probationary period and completed PSS orientation.
• CPR / MOAB Trained/Certified preferred.

Responsibilities

• Lead the PSS team to ensure patient/customer oriented and efficient service.
• Assist with patient care activities, transportation of patients, transportation of laboratory specimens, delivery of nursing equipment and emergency situations.

Education

High School graduate or equivalent

Job description

JOB DESCRIPTION:

The PSS Lead is responsible for ensuring the PSS team performs their work responsibilities in a manner that is patient/customer oriented and efficient. The Lead works in association with the Administrative Nurse Coordinator (ANC) to provide support for patient care activities, the transportation of patients, transportation of laboratory specimens, delivery of nursing equipment and assistance with emergency situations. This individual is a role model and resource person for the employees and volunteers who provide patient support services.

EDUCATION:

High School graduate or equivalent

EXPERIENCE:

Must have successfully completed the 3 month probationary period and completed PSS orientation. CPR /MOAB Trained/Certified preferred