Patient Support/Referral Associate Ben Taub Hospital

Harris Health; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Harris Health in Houston seeks an administrative support specialist to maintain records and coordinate appointments, referrals and registrations, leveraging clerical skills to boost unit productivity.

The role requires multitasking in a fast-paced environment, enthusiasm, and strong data entry and communication skills, with a preference for an Associate's in Business Administration and call-center experience.

Qualifications

• Education: High School Diploma with 2 years college preferred.
• Work Experience: Min 1 yr Call center or customer service environment.
• Special Requirements: Data Entry

Responsibilities

• Maintain records and coordinate appointments, referrals and registration.
• Multitask in a fast-paced environment and support unit productivity.

Skills

Medical terms

Typing 20 wpm

Data entry

Education

Associates Degree in Business Administration

Job description

About Us

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

Job Summary

Support the service by maintaining records and coordinating appointments, referrals and registration and using their clerical expertise to advance the organization and productivity of the unit. Requires multitasking in a fast pace environment and must be enthusiastic self-starter.

Minimum Qualifications

Education/Specialized Training/Licensure: High School Diploma with 2 years college preferred

Work Experience (Years and Area):Min 1 yr Call center or customer service environment

Equipment Operated:PC, FAX, PHONES

Special Requirements

Communication Skills: Writing /Composing (Correspondence/Reports)

Other Skills

Medical Terms, P.C., Statistical, Typing (wpm 20)

Advanced Education

Advance Training Specialty: Associates Degree in Business Administration preferred.

Work Schedule

Flexible

Other Requirements

Data Entry