Patient Support Coordinator – Full-Time

Vital Health; Coeur d'Alene (ID); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Natural health services for employees

Supplement discount

Monthly supplement credit

Paid vacation

Job summary

Vital Health is seeking an energetic Patient Support Coordinator to join our team in a full-time capacity in Coeur d'Alene, Idaho. You will work closely with patients and healthcare practitioners to deliver an exceptional patient experience, handling check-ins, transactions, scheduling, and front-desk support.

The role emphasizes customer service, a positive attitude, and the ability to manage multiple responsibilities in a fast-paced environment.

Qualifications

• Energetic and upbeat, detail oriented, able to manage multiple responsibilities.
• Willing to learn, dependable, professional and compassionate.
• Comfortable using a computer and handling basic office tasks.

Responsibilities

• Greet and welcome patients and accompany them to treatment rooms.
• Process service and product transactions and schedule appointments.
• Answer phone calls and support practitioners with patient questions.
• Educate and encourage patients about services and products.
• Complete opening and closing procedures and maintain treatment rooms.
• Clean and restock treatment rooms and assemble educational materials.
• Assist with other office responsibilities as needed.

Skills

Customer service

Communication

Multitasking

Computer skills

Detail oriented

Job description

Vital Health is seeking an energetic, upbeat person who loves working with people and is passionate about natural health care and whole food nutrition to join our team as a full-time Patient Support Coordinator.

The Patient Support Coordinator works closely with our patients and healthcare practitioners to provide an extraordinary patient experience and support our patients throughout their care. Responsibilities include welcoming patients, taking patients to treatment rooms, handling service and product purchase transactions, scheduling appointments, answering phone calls, supporting practitioners, answering patient questions, educating and encouraging patients, completing opening and closing procedures, cleaning and restocking treatment rooms, assembling educational materials, learning about our services and products, and assisting with other office responsibilities as needed.

We are looking for someone who has a genuine interest in natural health care and whole food nutrition, loves working with people, is energetic and upbeat, detail oriented, able to manage multiple responsibilities, self-motivated, comfortable using a computer, willing to learn, dependable, professional, compassionate, and able to thrive in a fast-paced environment. Previous office experience is a plus.

Work schedule: Monday 8:00am-6:30pm; Tuesday off; Wednesday 8:00am-5:30pm; Thursday 9:00am-5:00pm; Friday 9:30am-7:30pm; Saturday and Sunday off.

Benefits include many natural healthcare services for employees and their immediate families at no charge, supplements at cost, a monthly supplement credit, and paid vacation. Medical insurance benefits are not offered.