Patient Support Associate - Labor & Delivery

Henry Ford Health; Jackson (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health in Jackson, MI seeks a Patient Support Associate to help keep our hospital environment clean, safe and welcoming. You will support the nursing team and assist with supplies, meals, and patient transport as needed.

You will work closely with Registered Nurses to contribute to compassionate care and a positive patient experience across our mid-Michigan campus.

Qualifications

• High School Diploma or GED required.
• CNA Certification required or PSA experience within the past year.

Responsibilities

• Maintain the cleanliness of patient rooms and unit environments.
• Ensure the availability of necessary supplies and equipment for patient care.
• Assist with dietary tasks, including meal delivery and patient nutrition support.
• Provide transportation assistance for patients within the facility.
• Support basic patient care activities as delegated by the Registered Nurse (RN).

Skills

CNA Certification

Cleaning experience

Education

High School Diploma or GED

Job description

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Job Title

Patient Support Associate

About The Department

Join our dedicated team at the Jackson hospital campus, a cornerstone of care in mid-Michigan. Surrounded by the natural beauty of lakes and parks, our Jackson location offers a warm, community-focused environment. Here, you’ll be part of a close-knit team committed to delivering high-quality, compassionate care to our patients. Our hospital is not just a place of healing but a hub of community support, where every team member plays a vital role in making a difference.

Role Overview

As a Patient Support Associate, you’ll play a crucial role in maintaining a clean, safe, and welcoming environment for our patients. You’ll support the nursing team by ensuring essential supplies and equipment are readily available, assisting with dietary and transportation needs, and contributing to basic patient care activities. Your efforts directly enhance the patient experience and support the overall efficiency of our healthcare team.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Maintain the cleanliness of patient rooms and unit environments.
• Ensure the availability of necessary supplies and equipment for patient care.
• Assist with dietary tasks, including meal delivery and patient nutrition support.
• Provide transportation assistance for patients within the facility.
• Support basic patient care activities as delegated by the Registered Nurse (RN).

What You Will Need

• High School Diploma or G.E.D.
• Current CNA Certification or cleaning experience within the past year.

What We Offer

At Henry Ford Health, you’ll find opportunities for career growth, collaboration with diverse teams, and the chance to contribute to mission-driven work. We foster a culture of continuous learning and professional development, empowering you to make a meaningful impact in healthcare.

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

High School Diploma or G.E.D.

Certifications/Licensures Required

Current CNA Certification or PSA experience within the past year.