Medical Support Assistant- Primary Care Providers

Henry-Ford-Health-2; Grand Blanc (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health, based in Detroit, seeks a Medical Support Assistant to join the Primary Care Providers team. Under supervision of providers and nursing leadership, you will handle administrative and clinical tasks to support patient care and experience.

Responsibilities include greeting patients, obtaining medical histories, measuring vital signs, preparing for examinations, and assisting during procedures.

Qualifications

• High school diploma or GED is required.
• Current BLS-C certification upon hire or by end of orientation is required.
• 1 year of related experience preferred.
• Basic computer knowledge and keyboarding skills preferred.

Responsibilities

• Greet and escort patients to the exam room, ensuring a welcoming and comfortable environment.
• Obtain and document accurate medical histories from patients.
• Measure and record vital signs as part of the health assessment.
• Prepare patients for examinations and procedures according to protocol.
• Assist providers during examinations and procedures to support patient care.

Education

High school diploma or GED

Tools

BLS-C certification

Job description

Medical Support Assistant- Primary Care Providers

• Contract

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Medical Support Assistant - Henry Ford Health

Job Title

Medical Support Assistant

About the Department

Days

Join one of Michigan's largest physician organizations, delivering coordinated care across primary and specialty practices throughout the region. Henry Ford Medical Group offers collaborative teamwork, access to leading clinical resources, and opportunities to build lasting relationships with patients and communities.

Role Overview

As a Medical Support Assistant, you will play a vital role in ensuring the delivery of quality and compassionate care to patients. You will work under the direct supervision of providers and nursing leadership, performing a variety of administrative and clinical tasks to support patient care and enhance the overall patient experience.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Greet and escort patients to the exam room, ensuring a welcoming and comfortable environment.
• Obtain and document accurate medical histories from patients.
• Measure and record vital signs, contributing to the patient's overall health assessment.
• Prepare patients for examinations and procedures, following established protocols.
• Assist providers during examinations and procedures, ensuring smooth and efficient patient care.

What You Will Need

Required Qualifications

• High school diploma or G.E.D. equivalent.
• Current BLS-C upon hire or successful completion by end of orientation.

Preferred Qualifications

• At least one (1) year of related experience.
• Basic computer knowledge and keyboarding skills.

What We Offer

At Henry Ford Health, we foster an environment that encourages career growth, collaboration, and mission-driven work. You will have access to learning opportunities that empower you to make a meaningful impact in healthcare.

EDUCATION/EXPERIENCE REQUIRED: High school diploma or G.E.D. equivalent. At least one (1) year of related experience preferred. Basic computer knowledge and keyboarding skills preferred. Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred. Ability to problem-solve preferred. Possess effective interpersonal and communication skills preferred. CERTIFICATIONS/LICENSURES REQUIRED: Current BLS-C upon hire or successful completion by end of orientation.

Float position to cover day to day vacancies in PCP offices.