Patient Services Unit Coordinator

Oceans Healthcare, L.L.C.; Lufkin (TX); On-site; USD 29,000 - 38,000; Full time

Job summary

Oceans Behavioral Hospital Lufkin is seeking a Unit Clerk to support hospital staff and maintain an organized nursing station. You will answer phones, route calls, greet visitors, and ensure proper paperwork is available at all times.

Responsibilities include assisting clinical staff with referrals and admissions, preparing records, transcribing orders, and coordinating transfers and discharges. A professional, empathetic approach is required to support patients and families.

Qualifications

• High school diploma and strong communication skills.
• Experience in front-desk or hospital administration is a plus.
• Ability to maintain patient records and handle confidential information.

Responsibilities

• Answer the phone promptly and route calls to patients and staff.
• Serve as liaison between nursing unit and administration, aiding admissions and business office.
• Gathers descriptive and financial information and routes it appropriately.
• Greet visitors and families with empathy and professionalism.
• Complete nursing unit paperwork, maintain patient records, and assist in monthly reporting.
• Transcribe physician orders and record vital signs as needed.
• Coordinate patient transfers and discharge documents.
• Transport patients and perform minor medical assisting tasks as needed.

Skills

Interpersonal skills

Phone etiquette

Administrative support

Communication

Education

High school diploma

Tools

MS Office

Job description

Oceans Behavioral Hospital Lufkin is seeking a Unit Clerk to support hospital staff and maintain an organized nursing station. You will answer phones, route calls, greet visitors, and ensure proper paperwork is available at all times.

Responsibilities include assisting clinical staff with referrals and admissions, preparing records, transcribing orders, and coordinating transfers and discharges. A professional, empathetic approach is required to support patients and families.