Patient Services Supervisor (hourly)

mcm; Fort Wayne (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

mcm in Fort Wayne, Indiana, is looking for an Evening Patient Services Supervisor to lead the Server Team and improve the Patient Experience. The role focuses on ensuring exceptional food and service while assisting patients with menu selections.

A desired candidate should possess a solid understanding of Dining Experience and Customer Relations, along with exemplary communication skills and hands-on experience in a healthcare dining service.

Qualifications

• Experience in healthcare patient/resident dining service is desired.
• Leadership skills to manage and guide a team effectively.
• Exemplary verbal and written communication abilities.

Responsibilities

• Oversee the Server Team and enhance the Patient Experience.
• Engage with patients for menu selections and satisfaction follow-up.

Skills

Customer Relations

Dining Experience

Employee Management

Communication Skills

Microsoft Office Skills

Job description

Evening Patient Services Supervisor

12pm - 8:30pm shifts

Rotating Weekends

Salary depends on experience

Metz Culinary Management is growing and we have openings for a Rock Star Patient Food Services Supervisor who shares our passion for Food and Service. The primary focus of our Patient Services Supervisor is assisting with the overall leadership of the Server Team and oversight of the Patient Experience, ensuring amazing food, unexpected service and the ability to engage with our patients to utilize the ordering system and/or assist in the menu selections and follow up to ensure satisfaction.

A successful candidate will have a strong knowledge of the importance of Customer Relations, Dining Experience, and Employee Management. Experience is desired in a healthcare setting with patient/resident dining service hands on knowledge. Hospitality is key along with outstanding communication skills.

Requirements

• Healthcare Patient/Resident Food Service experience desired
• Employee leadership skills
• AMAZING Communication Skills (Verbal and Written)
• Strong Microsoft Office Skills
• Creating effective communication documents including summaries, reports and letters