Patient Services Supervisor

mcm; Buffalo (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

mcm is looking for a Rock Star Patient Food Services Supervisor in Buffalo, New York. The role focuses on leading the Server Team and ensuring patient satisfaction with the dining experience through outstanding service.

The ideal candidate should have experience in healthcare dining, strong leadership skills, and excellent communication abilities. If you are passionate about food and service, we invite you to apply!

Qualifications

• Experience in healthcare Patient/Resident Food Service is desired.
• Strong employee leadership skills are essential.
• Must have amazing verbal and written communication skills.

Responsibilities

• Assist with leadership of the Server Team in the dining experience.
• Oversee the Patient Experience and ensure satisfaction.
• Engage with patients regarding menu selections and ordering system.

Skills

Customer Relations

Dining Experience

Employee Management

Communication Skills

Microsoft Office Skills

Job description

Metz Culinary Management is growing and we have openings for a Rock Star Patient Food Services Supervisor who shares our passion for Food and Service. The primary focus of our Patient Services Supervisor is assisting with the overall leadership of the Server Team and oversight of the Patient Experience, ensuring amazing food, unexpected service and the ability to engage with our patients to utilize the ordering system and/or assist in the menu selections and follow up to ensure satisfaction.

A successful candidate will have strong knowledge of the importance of Customer Relations, Dining Experience, and Employee Management. Experience is desired in a healthcare setting with patient/resident dining service hands on knowledge. Hospitality is key along with outstanding communication skills.

Requirements

• Healthcare Patient/Resident Food Service experience desired
• Employee leadership skills
• Amazing Communication Skills (Verbal and Written)
• Strong Microsoft Office Skills
• Creating effective communication documents including summaries, reports, and letters