Patient Experience & Scheduling Specialist

Crouse Medical Practice; Town of Manlius (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

No mandatory overtime

Supportive team environment

Tuition reimbursement

401k with employer match

Job summary

Crouse Medical Practice in Fayetteville, NY is seeking a Patient Service Representative to provide secretarial and phone support, accurately enter patient data, schedule appointments, and manage referrals in the EMR system.

Ideal candidates have a High School Diploma, medical terminology knowledge, at least 2 years in healthcare, and strong computer skills. This full-time on-site role offers growth and robust benefits.

Qualifications

• High School Diploma required.
• Demonstrated knowledge of medical terminology.
• Minimum of 2 years’ experience in healthcare.
• Proven “team player” experience.
• Demonstrated experience with computer use.

Responsibilities

• Provide secretarial and phone support for the organization using strong verbal and written communication.
• Obtain and enter patient information, schedule appointments, and manage referrals and messaging.
• Handle patient balances and charge entry within the EMR system.
• Manage mail, clerical inventory, and incoming calls; support daily operations with providers and staff.
• Maintain positive interpersonal relationships with patients and families.

Skills

Medical terminology

Healthcare experience

Team player

Computer literacy

Education

High School Diploma

Job description

Crouse Medical Practice in Fayetteville, NY is seeking a Patient Service Representative to provide secretarial and phone support, accurately enter patient data, schedule appointments, and manage referrals in the EMR system.

Ideal candidates have a High School Diploma, medical terminology knowledge, at least 2 years in healthcare, and strong computer skills. This full-time on-site role offers growth and robust benefits.