Neurosurgery Patient Services Specialist – Scheduling

Crouse Hospital; City of Syracuse (NY); Sur place; USD 34 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health/Dental/Vision & Life insurance

401k with 4% employer match

15 days paid time-off in first year

Résumé du poste

Crouse Medical Practice is seeking a Patient Service Representative to provide essential front-desk support, scheduling, and EMR data entry. The role requires handling calls, referrals, and billing tasks with accuracy and professional communication.

You will work with clinicians and staff to ensure smooth daily operations, delivering a positive patient experience and supporting the practice's mission of overall care quality and efficiency.

Qualifications

• High School Diploma
• Demonstrated knowledge of medical terminology.
• Minimum of 2 years’ experience in healthcare.
• Demonstrated experience with computer use.

Responsabilités

• Provide secretarial and phone support; verify and enter patient information.
• Handle patient scheduling, filing, and EMR message management.
• Manage outgoing referrals, patient balances and charge entry in the EMR.
• Process incoming/outgoing mail, inventory, copying, and high-volume calls.
• Collaborate with providers and staff to promote efficient daily operations.

Connaissances

Medical terminology

Healthcare experience

Computer literacy

Interpersonal relations

Formation

High School Diploma

Certified Medical Assistant or healthcare related Associates Degree

Outils

Medent EMR

EMR systems knowledge

Description du poste

Crouse Medical Practice is seeking a Patient Service Representative to provide essential front-desk support, scheduling, and EMR data entry. The role requires handling calls, referrals, and billing tasks with accuracy and professional communication.

You will work with clinicians and staff to ensure smooth daily operations, delivering a positive patient experience and supporting the practice's mission of overall care quality and efficiency.