Patient Services Specialist – Scheduling & Records

Olympic Medical Center; Port Angeles (WA); On-site; USD 29,000 - 41,000; Full time

Job summary

Olympic Medical Center in Port Angeles, WA, is seeking a Customer Service Representative for the Heart Center. You will manage patient scheduling, enter data into multiple systems, verify insurance and obtain authorizations, and assist with registration and phone coverage.

The role requires a high school diploma (preferred), 1 year of related experience, and knowledge of medical terminology; Medical Assistant certificate is preferred.

Qualifications

• High school diploma or equivalent preferred.
• 1-year minimum experience as Customer Service Assistant required with OMC or equivalent as determined by OMC.
• Knowledge of medical terminology required.
• Medical Assistant certificate preferred.

Responsibilities

• The Customer Service Representative in the Heart Center performs tasks necessary to promote efficient departmental functions and operations. This position is responsible for daily activities, including but not limited to patient scheduling, timely and accurate entering of data into multiple computer systems, verifying insurance coverage and obtaining authorization for services, preparing charts, faxing and disposition of medical records, readying patients for their visits per department protocols, and assisting with answering phones and patient registration. The Customer Service Representative provides backup coverage for other clerical staff members in their absence.

Skills

Medical terminology

Education

High school diploma

Job description

Olympic Medical Center in Port Angeles, WA, is seeking a Customer Service Representative for the Heart Center. You will manage patient scheduling, enter data into multiple systems, verify insurance and obtain authorizations, and assist with registration and phone coverage.

The role requires a high school diploma (preferred), 1 year of related experience, and knowledge of medical terminology; Medical Assistant certificate is preferred.