Patient Services Specialist - Scheduling & Front Desk

MCR Health, Inc; Bradenton (FL); On-site; USD 32,000 - 40,000; Full time

Job summary

MCR Health in Bradenton, FL seeks a Patient Services Representative to greet patients, check in for appointments and schedule follow-ups. You will handle calls, answer questions about services and hours, and coordinate future and same-day visits in a fast-paced front desk environment.

The role requires a high school diploma or GED and 6+ months of customer service experience; healthcare experience is preferred.

Qualifications

• High School diploma or GED required.
• 6+ months of customer service experience in a fast-paced environment preferred.
• Healthcare experience preferred.

Responsibilities

• Greet patients at check-in with a friendly and professional demeanor.
• Check in patients for appointments and schedule any needed follow-up appointments.
• Answer calls to schedule appointments and provide information about services and hours.
• Explain services, hours and directions to patients with clarity and kindness.
• Call patients to schedule future and same-day appointments.

Skills

Customer service

Education

High School Diploma or GED

Job description

MCR Health in Bradenton, FL seeks a Patient Services Representative to greet patients, check in for appointments and schedule follow-ups. You will handle calls, answer questions about services and hours, and coordinate future and same-day visits in a fast-paced front desk environment.

The role requires a high school diploma or GED and 6+ months of customer service experience; healthcare experience is preferred.