Patient Services Specialist - Scheduling & Front Desk

Johns Hopkins All Children's Hospital; Bradenton (FL); Vor Ort; USD 24.000 - 38.000; Vollzeit

Zusammenfassung

Johns Hopkins All Children’s Hospital in Bradenton, FL seeks a Patient Service Representative to support administrative operations, patient scheduling, registration, and financial clearance (rehab only) while assisting daily processes.

You will greet patients, manage charts, pre-register, verify eligibility, check-in/out, and handle charges and payments following established procedures. This is a full-time, day-shift position emphasizing privacy and teamwork.

Qualifikationen

• High School diploma or equivalent required.
• Minimum 1 year of medical office or health plan experience.
• Knowledge of registration, scheduling, medical records, and insurance processes.
• Excellent greeting and phone skills.

Aufgaben

• Greet patients and answer telephone for a positive customer experience.
• Pull, control, and file patient charts to protect privacy.
• Schedule and pre-register patients according to policy.
• Assist in eligibility and authorizations to ensure financial clearance.
• Check-in and check-out patients, including follow-up scheduling.
• Enter charges, collect payments, and handle cash per procedures.
• Collaborate across departments following organizational policies.

Kenntnisse

Customer service

Phone etiquette

Communication skills

Privacy compliance

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Johns Hopkins All Children’s Hospital in Bradenton, FL seeks a Patient Service Representative to support administrative operations, patient scheduling, registration, and financial clearance (rehab only) while assisting daily processes.

You will greet patients, manage charts, pre-register, verify eligibility, check-in/out, and handle charges and payments following established procedures. This is a full-time, day-shift position emphasizing privacy and teamwork.