Patient Services Specialist — Scheduling, Billing & Records

INTEGRIS Health; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

INTEGRIS Health is seeking a Daytime, Full-Time Patient Services Representative for Baptist Rheumatology in Oklahoma City, OK. Responsibilities include answering calls, scheduling visits, and handling medical records while ensuring accuracy and patient safety.

The role requires 6 months of customer service experience and entails coordinating with clinic staff, processing payments, and verifying insurance to support efficient patient care.

Qualifications

• 6 months customer service experience.
• Experience handling payments, scheduling, and medical records entry.

Responsibilities

• Answer and dispatch incoming calls.
• Collect copays/deductibles and arrange payments.
• Schedule appointments and manage patient flow.
• Verify insurance and referrals; enter patient demographics.

Skills

Customer service

Phone etiquette

Communication

Tools

Practice management system

Job description

INTEGRIS Health is seeking a Daytime, Full-Time Patient Services Representative for Baptist Rheumatology in Oklahoma City, OK. Responsibilities include answering calls, scheduling visits, and handling medical records while ensuring accuracy and patient safety.

The role requires 6 months of customer service experience and entails coordinating with clinic staff, processing payments, and verifying insurance to support efficient patient care.