Patient Services Specialist: Scheduling, Billing & Check-In

INTEGRIS Health; Edmond (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

INTEGRIS Health Cardiovascular Physicians Baptist Registration in Oklahoma City, OK is seeking a Daytime, Full-Time Patient Services Representative to handle front-desk duties, answer calls, schedule visits, collect copays, and verify insurance. Accurate data entry and clear communication with patients, providers, and pharmacy staff are essential.

You will manage high call volumes, set up payment arrangements, and ensure timely patient flow while adhering to safety goals.

Qualifications

• 6 months customer service experience.
• Ability to handle high volume calls and scheduling.

Responsibilities

• Receive and/or dispatch incoming phone calls.
• Collect payments for copays and deductibles; arrange payment plans.
• Check in/out patients and schedule visits.
• Verify insurance eligibility and benefits; record in medical records.
• Enter patient demographics into the practice management system.
• Maintain clear messages and direct to clinical staff as needed.
• Handle multiple tasks in a high-stress environment.

Skills

Customer service

Phone etiquette

Scheduling

Multitasking

Job description

INTEGRIS Health Cardiovascular Physicians Baptist Registration in Oklahoma City, OK is seeking a Daytime, Full-Time Patient Services Representative to handle front-desk duties, answer calls, schedule visits, collect copays, and verify insurance. Accurate data entry and clear communication with patients, providers, and pharmacy staff are essential.

You will manage high call volumes, set up payment arrangements, and ensure timely patient flow while adhering to safety goals.