Onsite Patient Services Specialist | Front Desk

General Physician, P.C.; Village of Depew (NY); On-site; USD 24,000 - 33,000; Part time

Benefits offered by this job

Free Parking

No mandated overtime

Job summary

General Physician, P.C. is seeking a Medical Receptionist (PSR) to join our team in Depew, NY. This onsite, part-time role focuses on patient check-in, scheduling, pre-registration, and coordination with the EMR system to ensure smooth patient flow.

Ideal candidates bring healthcare or strong customer service experience, solid communication, and comfort using computer programs. Enjoy a comprehensive benefits package and a supportive work environment with no mandated overtime.

Qualifications

• Healthcare or strong customer service experience preferred
• Strong written and verbal communication skills
• Ability to utilize computer programs

Responsibilities

• Check-in duties: verify demographics and insurance eligibility, process authorizations, collect co-pays and follow service line protocols
• Pre-register patients: verify insurance, contact patients with questions, review financial responsibility and prepare charts
• Check-out: schedule follow-ups, provide paperwork, relay information to patients, document interactions in EMR
• Process incoming mail and faxes, handle medical record requests and referrals
• End-of-day reconciliation of cash and credit card payments
• General office duties: document prep, scanning, filing
• Maintain waiting room cleanliness and notify about appointment timeliness
• Maintain safe and healthy work environment per standards and regulations
• Deliver exemplary customer service to enhance patient experience
• Perform other duties as assigned by management

Skills

Customer service

Communication

Computer skills

Insurance terminology

Tools

EMR System

Job description

General Physician, P.C. is seeking a Medical Receptionist (PSR) to join our team in Depew, NY. This onsite, part-time role focuses on patient check-in, scheduling, pre-registration, and coordination with the EMR system to ensure smooth patient flow.

Ideal candidates bring healthcare or strong customer service experience, solid communication, and comfort using computer programs. Enjoy a comprehensive benefits package and a supportive work environment with no mandated overtime.