Patient Services Specialist — Medical Office Assistant

University of Wisconsin Colleges; Milwaukee (WI); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Pension

Job summary

University of Wisconsin-Milwaukee (UWM) is seeking a Medical Office Assistant to provide administrative and customer service support in the Student Health and Wellness Center. You will greet patients, schedule appointments, and assist with admissions documentation and referrals.

The role offers responsibilities at the front desk within a healthcare setting along with benefits and a focus on patient confidentiality and efficient clinic operations.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer-facing experience in an office setting.
• Experience in a healthcare office environment preferred.

Responsibilities

• Greet patients and schedule appointments.
• Prepare documents for patient admissions and visits.
• Serve as front desk staff, handling inquiries per policies.
• Maintain calendars, tests scheduling, and referrals as directed.

Skills

Customer service

Front desk

Communication

Education

High School Diploma or GED

Tools

Electronic health record system

Job description

University of Wisconsin-Milwaukee (UWM) is seeking a Medical Office Assistant to provide administrative and customer service support in the Student Health and Wellness Center. You will greet patients, schedule appointments, and assist with admissions documentation and referrals.

The role offers responsibilities at the front desk within a healthcare setting along with benefits and a focus on patient confidentiality and efficient clinic operations.