Patient Services Specialist - Growth, PTO & 401k

Midwest-Eye-Consultants; Marion (IN); On-site; USD 21,000 - 23,000; Full time

Job summary

Midwest-Eye-Consultants in Marion, IN seeks a Patient Services Representative to facilitate communication between patients, doctors, and staff, verify insurance, obtain pre-authorizations, check in/out, and schedule appointments. You will answer phones, respond to billing inquiries, and help maintain charts in the EHR, ensuring accurate data entry, referrals, and smooth patient flow.

The role also includes end-of-day cash reconciliation and contributing to a safe, professional medical office

Responsibilities

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
• Monitor patient flow throughout the office, properly communicating delays
• Provide a safe and clean office environment
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

Job description

Midwest-Eye-Consultants in Marion, IN seeks a Patient Services Representative to facilitate communication between patients, doctors, and staff, verify insurance, obtain pre-authorizations, check in/out, and schedule appointments. You will answer phones, respond to billing inquiries, and help maintain charts in the EHR, ensuring accurate data entry, referrals, and smooth patient flow.

The role also includes end-of-day cash reconciliation and contributing to a safe, professional medical office