Patient Services Specialist / General Internal Medicine- Roosevelt

FHLB Des Moines; Seattle, Northern (WA, KY); Hybrid; USD 30,000 - 40,000; Part time

Job summary

The General Internal Medicine Center at UW Medical Center - Roosevelt in Seattle is seeking a Patient Services Specialist 2 for 20 hours per week on the day shift. This on-site role focuses on efficient communications, appointment scheduling, and helping patients with MyChart.

You will work with a multidisciplinary team to ensure patient satisfaction and high-quality care, requiring at least a year in healthcare, administrative, or customer service settings and a high school diploma.

Qualifications

• High school graduation or equivalent AND one year of healthcare, administrative, or customer service experience.

Responsibilities

• Provide efficient internal and external communications, including phone answering and triaging.
• Schedule provider appointments.
• Obtain patient demographic, financial, and clinical information.
• Assist patients with MyChart registration, navigation and general use.
• Collaborate with clinic team to prioritize patient satisfaction and care.

Skills

Customer service

Administrative support

Healthcare experience

Education

High school diploma or equivalent

Job description

## Patient Services Specialist / General Internal Medicine- RooseveltApply: No Telework: Seattle, WA: Part time: Posted Yesterday: REQ-0000136785**Job Description****General Internal Medicine - Roosevelt** has an outstanding opportunity for a **Patient Services Specialist 2.** **WORK SCHEDULE*** Part-time, 50% FTE (20 hours per week)* Day Shift* Mondays- Fridays* This assignment is a part-time days/ fixed duration/ up to 10 months from date of hire* No Telework/On-site**DEPARTMENT DESCRIPTION**The General Internal Medicine Center at UW Medical Center - (Roosevelt) provides comprehensive primary care for adult patients, including preventive medicine services, assessment and treatment of acute medical problems and monitoring and treatment of chronic diseases. We are a dynamic teaching clinic, focused on providing patient-centered care grounded in the best available medical evidence. Our doors are open to everyone, but we have a special commitment to serving people whose voices are too often silenced. We work to ensure that every patient who walks in feels safe, affirmed, and empowered to take charge of their health.**POSITION HIGHLIGHTS*** Conveniently located near public transportation* Make a difference for the patients and employees we serve* Opportunity to provide career growth**PRIMARY JOB RESPONSIBILITIES*** Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging* Scheduling provider appointments* Obtaining patient demographic, financial, and clinical information* Assisting patients with MyChart registration, navigation and general use* Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery* Other duties as requested**REQUIREMENTS*** High school graduation or equivalent AND* One year of healthcare, administrative, or customer service experience* OR* An equivalent combination of education/experience* Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.**ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER**UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.**Become part of our team.** Join our mission to make life healthier for everyone in our community.**ABOUT UW MEDICAL CENTER-MONTLAKE**UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.**Excellence. Exploration. Education.****Compensation, Benefits and Position Details****Pay Range Minimum:**$21.82 hourly**Pay Range Maximum:**$29.41 hourly**Other Compensation:**-**Benefits:**For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-temporary-per-diem-and-less-than-half-time/**Shift:**First Shift (United States of America)**Temporary or Regular?**This is a temporary position**FTE (Full-Time Equivalent):**50.00%**Union/Bargaining Unit:**SEIU Local 925 Nonsupervisory**About the UW**Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.**Our Commitment**The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail] considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.