Patient Services Specialist — Front Desk & Scheduling

EmergencyMD; Town of Ithaca (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

EmergencyMD, situated in Ithaca, NY, is actively seeking a Patient Service Representative. In this role, you will handle patient check-ins, verify demographics, and assist with appointments while working closely with our healthcare team.

The successful candidate will have a high school diploma along with strong time management and computer skills. Experience in a medical environment is preferred, as well as knowledge of EMR systems. This position is critical to our mission of delivering excellent healthcare.

Qualifications

• Experience in a medical office preferred.
• College-level training in a healthcare support field is a plus.
• Familiarity with EMR systems is helpful.

Responsibilities

• Check in patients upon arrival.
• Verify and update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with scheduling labs, x-rays, and procedures.
• Take messages and triage phone calls.

Skills

Time management and prioritization skills

Computer skills - Medent and Microsoft Office

Scheduling patient appointments

Education

High school diploma or equivalent

Job description

EmergencyMD, situated in Ithaca, NY, is actively seeking a Patient Service Representative. In this role, you will handle patient check-ins, verify demographics, and assist with appointments while working closely with our healthcare team.

The successful candidate will have a high school diploma along with strong time management and computer skills. Experience in a medical environment is preferred, as well as knowledge of EMR systems. This position is critical to our mission of delivering excellent healthcare.