Patient Services Specialist - Front Desk & Scheduling

Crouse Health; Town of Manlius (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health/Dental/Vision & Life insurance

401k with 4% employer match

Tuition reimbursement

Paid time-off

Job summary

Crouse Medical Practice in Manlius, NY is seeking a Patient Service Representative to deliver front-desk and phone support with strong communication. You will collect patient information, schedule appointments, process referrals, and manage balances in the EMR, working with clinicians and staff to ensure smooth daily operations.

Ideal candidates have a High School Diploma, healthcare experience, and familiarity with medical terminology.

Qualifications

• High School Diploma required.
• Demonstrated knowledge of medical terminology.
• Minimum of 2 years’ experience in healthcare.
• Proven “team player” experience.
• Demonstrated experience with computer use.

Responsibilities

• Provide secretarial and phone support for the organization with strong verbal and written communication.
• Manage patient information, scheduling, referrals, balances, and charge entry in the EMR.

Skills

Medical terminology

Team player

Computer use

Education

High School Diploma

Certified Medical Assistant or related Associate Degree

Tools

Medent

EMR systems

Job description

Crouse Medical Practice in Manlius, NY is seeking a Patient Service Representative to deliver front-desk and phone support with strong communication. You will collect patient information, schedule appointments, process referrals, and manage balances in the EMR, working with clinicians and staff to ensure smooth daily operations.

Ideal candidates have a High School Diploma, healthcare experience, and familiarity with medical terminology.