Patient Services Specialist — Front Desk & Scheduling

Providence; Seattle (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Best-in-class benefits

Job summary

Providence's Journey Level Patient Services Specialist performs core front‑office functions with increasing independence, including patient registration and scheduling for routine services, while contributing to compassionate, efficient care as part of the care team at Swedish Medical Group.

This role emphasizes effective communication, operational excellence, and a supportive environment designed to improve patient experiences and health outcomes for Providence patients and their families.

Qualifications

• 1 year medical office or related healthcare experience OR 6 months experience as a Providence employee in an Associate PSS position.

Responsibilities

• Handle patient registration and appointment scheduling for routine and basic healthcare services.
• Perform general clerical duties to support the care team.
• Collaborate as an engaged member of the care team to deliver compassionate service and operational excellence.

Job description

Providence's Journey Level Patient Services Specialist performs core front‑office functions with increasing independence, including patient registration and scheduling for routine services, while contributing to compassionate, efficient care as part of the care team at Swedish Medical Group.

This role emphasizes effective communication, operational excellence, and a supportive environment designed to improve patient experiences and health outcomes for Providence patients and their families.