Patient Services Specialist — Front Desk & Scheduling

US Oncology Network-wide Career Opportunities; El Paso (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid PTO

Health insurance

Vision insurance

Dental insurance

Job summary

The US Oncology Network, supporting Texas Oncology, is seeking a Patient Services Coordinator to join our team in El Paso. This full-time role supports the Revenue Cycle Department at 7848 Gateway E clinic, with a Monday–Friday, 8:00 AM–5:00 PM schedule.

Responsibilities include greeting patients, registering and scheduling, handling calls, collecting payments, and maintaining patient records with confidentiality. Levels vary by experience, from Level 1 to Sr.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel required.
• Must complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greet patients and visitors professionally and check in patients.
• Provide and explain required paperwork; collect co-pays and balances and issue receipts.
• Answer and route incoming calls; relay messages between patients and staff.
• Schedule returning appointments and provide appointment details to patients.
• Maintain confidentiality and HIPAA compliance with patient records.

Skills

Receptionist experience

Microsoft Office

Communication skills

HIPAA knowledge

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Excel

Scheduling software

Job description

The US Oncology Network, supporting Texas Oncology, is seeking a Patient Services Coordinator to join our team in El Paso. This full-time role supports the Revenue Cycle Department at 7848 Gateway E clinic, with a Monday–Friday, 8:00 AM–5:00 PM schedule.

Responsibilities include greeting patients, registering and scheduling, handling calls, collecting payments, and maintaining patient records with confidentiality. Levels vary by experience, from Level 1 to Sr.