Patient Services Specialist - Front Desk & Scheduling

Tenet Healthcare; El Paso (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Paid time off

Career development

Education opportunities

Health savings accounts

Employee assistance program

Employee discounts

Pet insurance

Job summary

Tenet Physician Resources is seeking a non-exempt medical office professional for front office duties in the physician practice in El Paso. The role includes greeting patients, scheduling, insurance verification, and patient portal enrollment. A strong customer service background and high school diploma are required, with a medical office assistant program preferred.

A sign-on bonus of $500 is offered. We offer a comprehensive benefits package and emphasize professional development and work-life

Qualifications

• High school diploma or GED required; completion of a medical office assistant program preferred.
• Healthcare management/administration certification preferred.
• Two years of customer service experience, preferably in a medical office.

Responsibilities

• Greet patients entering the physician practice and answer phones.
• Check in patients and collect demographics, verify insurance.
• Assist in checkout, referrals, scheduling, and posting charges.
• Explain and enroll patients in the patient portal.
• Adhere to Tenet policies and HIPAA compliance.

Skills

Customer service

Front desk experience

Education

High school diploma/GED

Medical office assistant program completion

Job description

Tenet Physician Resources is seeking a non-exempt medical office professional for front office duties in the physician practice in El Paso. The role includes greeting patients, scheduling, insurance verification, and patient portal enrollment. A strong customer service background and high school diploma are required, with a medical office assistant program preferred.

A sign-on bonus of $500 is offered. We offer a comprehensive benefits package and emphasize professional development and work-life