Patient Services Specialist – Front Desk & Scheduling

UTHealth Carthage Hospital; Carthage (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

UTHealth Carthage Hospital in Carthage, TX, is seeking a day shift, full-time Patient Services Rep to handle front desk duties, appointment scheduling, and insurance verification. You will also assist with authorizations, payments, and record requests in a busy healthcare environment.

The role requires a High School diploma and preferred two years in a clinic or healthcare setting, with strong communication and customer service skills to support a patient-centered experience.

Qualifications

• High School diploma or equivalent.
• Two years of recent clinic or healthcare experience preferred.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Check in/out patients and schedule appointments.
• Scan and file documents and verify insurance.
• Obtain authorizations, collect payments and post charges.
• Fax medical records requests and schedule injections.
• Other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Medical terminology

Education

High School diploma or equivalent

Tools

EHR systems

Job description

UTHealth Carthage Hospital in Carthage, TX, is seeking a day shift, full-time Patient Services Rep to handle front desk duties, appointment scheduling, and insurance verification. You will also assist with authorizations, payments, and record requests in a busy healthcare environment.

The role requires a High School diploma and preferred two years in a clinic or healthcare setting, with strong communication and customer service skills to support a patient-centered experience.