Patient Services Rep / Family Practice

UT Health East Texas; Carthage (TX); On-site; USD 22,000 - 26,000; Full time

Job summary

UT Health East Texas in Carthage, TX seeks a Day shift, full-time Patient Services Representative to greet patients, schedule appointments, scan and file documents, and verify insurance. You will handle authorizations, collect payments, post charges, and coordinate with hospital staff to keep patient flow smooth.

A high school diploma and clinic experience are preferred to join our friendly, care-driven team.

Qualifications

• High School diploma or equivalent.
• Two (2) years of recent experience in a clinic or healthcare setting.

Responsibilities

• Patient check in/out, appointment scheduling, scanning and filing documents, and insurance verification.
• Obtaining authorization, collecting payments and charge posting.
• Faxing medical records requests and scheduling patients for injections at the hospital.
• Other duties as assigned

Education

High School diploma or equivalent

Job description

Overview

Join our team as a day shift, full-time, Patient Services Rep in Carthage, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care .

Get to Know Your Team:

• UT Health Carthage boasts 23 private patient rooms featuring a 24-hour emergency department, designated as a Level IV trauma center with advanced diagnostic technology, a cardiac rehabilitation program, a GI lab, outpatient clinics and a sleep lab.

Responsibilities

• Patient check in/out, appointment scheduling, scanning and filing documents, and insurance verification.
• Obtaining authorization, collecting payments and charge posting.
• Faxing medical records requests and scheduling patients for injections at the hospital.
• Other duties as assigned

Qualifications

Job Requirements

• High School diploma or equivalent

Preferred Job Requirements

• Two (2) years of recent experience in a clinic or healthcare setting