Patient Services Specialist — Front Desk Excellence

Providence Health Plan Group; Eureka, Northern (CA, KY); Hybrid; USD 34,000 - 47,000; Full time

Job summary

Providence is hiring a Patient Services Specialist – Journey Level to perform core front-office functions with increasing independence. You will handle patient registration, appointment scheduling, and insurance verification to support our care teams.

As a member of the care team, you’ll contribute to compassionate service and operational excellence for Providence patients and their families. The role emphasizes clear communication and efficient clerical duties in a busy setting.

Qualifications

• 1 year customer service, medical office, or healthcare experience.
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Patient registration
• Appointment scheduling
• Insurance verification
• General clerical duties

Skills

Customer service

Medical office

Providence experience

Job description

Providence is hiring a Patient Services Specialist – Journey Level to perform core front-office functions with increasing independence. You will handle patient registration, appointment scheduling, and insurance verification to support our care teams.

As a member of the care team, you’ll contribute to compassionate service and operational excellence for Providence patients and their families. The role emphasizes clear communication and efficient clerical duties in a busy setting.