Patient Services Concierge for Care Team

Providence Health & Services; Santa Rosa (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health care benefits

401(k) with employer matching

Life insurance

Disability insurance

Paid parental leave

Job summary

Providence Health & Services in Santa Rosa, CA seeks a Patient Services Specialist - Journey Level to perform core front-office tasks with increasing independence. Responsibilities include patient registration, appointment scheduling, and insurance verification, while maintaining compassionate service for Providence patients and families.

The role supports a team focused on patient-centered care, with an emphasis on effective communication and operational excellence in a large healthcare

Qualifications

• 1 year of customer service, medical office or healthcare experience.
• 6 months Providence employee in Associate position.

Responsibilities

• Handle front-office duties including patient registration and appointment scheduling.
• Verify insurance coverage and perform general clerical tasks.
• Collaborate with care teams to deliver compassionate service.

Skills

Customer service

Medical office experience

Job description

Providence Health & Services in Santa Rosa, CA seeks a Patient Services Specialist - Journey Level to perform core front-office tasks with increasing independence. Responsibilities include patient registration, appointment scheduling, and insurance verification, while maintaining compassionate service for Providence patients and families.

The role supports a team focused on patient-centered care, with an emphasis on effective communication and operational excellence in a large healthcare