Patient Services Specialist — Front Desk & Care Team Champion

Providence; Napa (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Providence Medical Foundation is seeking a Patient Services Specialist – Journey Level to support front-desk operations across day, evening, night, or variable shifts. This role handles patient registration, appointment scheduling, insurance verification, and clerical tasks, with increasing independence.

You'll join a care team dedicated to compassionate service and operational excellence in support of Providence patients and their families, contributing to a patient-centered culture of care and

Qualifications

• 1 year customer service, medical office, or healthcare experience.
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Handle patient registration and front-desk check-in.
• Schedule and manage patient appointments.
• Verify insurance information and benefits.
• Perform general clerical duties to support the care team.

Skills

Customer service

Medical office experience

Job description

Providence Medical Foundation is seeking a Patient Services Specialist – Journey Level to support front-desk operations across day, evening, night, or variable shifts. This role handles patient registration, appointment scheduling, insurance verification, and clerical tasks, with increasing independence.

You'll join a care team dedicated to compassionate service and operational excellence in support of Providence patients and their families, contributing to a patient-centered culture of care and