Patient Services Concierge

Providence; Fortuna (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Providence Medical Foundation is seeking a Patient Services Specialist – Journey Level to perform essential front-office tasks with growing independence. You will register patients, schedule appointments, verify insurance, and handle general clerical duties, contributing to a smooth patient flow and positive experiences.

Our team values compassionate service, clear communication, and operational excellence as we support Providence patients and families.

Qualifications

• 1 year customer service, medical office, or healthcare experience (or) 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Register patients at check-in and collect basic demographic information.
• Schedule patient appointments and manage calendar availability.
• Verify patient insurance coverage and determine benefits where possible.
• Perform general clerical duties to support the front desk and care team.

Skills

Customer service

Healthcare experience

Job description

Providence Medical Foundation is seeking a Patient Services Specialist – Journey Level to perform essential front-office tasks with growing independence. You will register patients, schedule appointments, verify insurance, and handle general clerical duties, contributing to a smooth patient flow and positive experiences.

Our team values compassionate service, clear communication, and operational excellence as we support Providence patients and families.