Patient Services Specialist: Front Desk & Care

Forefront Dermatology; Exeter (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

HSA matching contribution

Paid time off

Life insurance

Short-term disability

Additional life insurance

Accident & Critical Illness Insurance

401K with employer contribution

Profit sharing

Employee discounts

Job summary

Forefront Dermatology is seeking a Patient Service Representative for our Seacoast Dermatology Exeter, NH clinic. The role supports front desk operations, patient check-ins, insurance verification, and medical records maintenance.

You will handle multi-line phone systems, schedule follow-ups, and assist with daily clinic tasks while delivering excellent patient service in a fast-paced environment.

Qualifications

• 1+ years of medical office experience preferred.
• Ambulatory specialty clinic experience preferred.
• Proficient in basic computer functions; able to learn new software quickly.

Responsibilities

• Greet patients and check in for appointments; verify insurance.
• Scan documents into electronic health records.
• Maintain waiting area and reception counter tidiness throughout the day.
• Manage appointment schedules, reminders, and no-shows.
• Process co-pays and cash payments; assist with clinic operations.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Typing 40 wpm

Teamwork

Confidentiality

Education

High school diploma or equivalent

Job description

Forefront Dermatology is seeking a Patient Service Representative for our Seacoast Dermatology Exeter, NH clinic. The role supports front desk operations, patient check-ins, insurance verification, and medical records maintenance.

You will handle multi-line phone systems, schedule follow-ups, and assist with daily clinic tasks while delivering excellent patient service in a fast-paced environment.