Patient Services Specialist: Front Desk & Billing

Sunrise-Community-Health-Center; Greeley (CO); On-site; USD 40,000 - 53,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Tuition reimbursement

Loan forgiveness programs

Paid time off

Job summary

Sunrise Community Health in Greeley, CO is seeking a Patient Specialist to greet and register patients, verify insurance, and explain financial requirements, while supporting daily medical office functions.

You will collect and verify patient information, manage billing and co-pays, schedule appointments, and help maintain clinic flow and timely patient wait times, all while upholding our quality, customer-first, compassionate approach.

Qualifications

• High School Diploma or GED.
• Associate Degree in Medical Staff Services Management.
• 1-3 years related on the job experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Greet patient and verify information.
• Coordinate patient flow with enrollment, handing out documentation needed.
• Collect or verify billing information for the patient. Review the patient’s insurance card to ensure it is valid, make copies of the insurance card and the patient’s identification card.
• Enter and update billing information in the computer.
• Collect patient co-pay, amount due and provide patient with a receipt. Reconcile daily cash reports and counsel patient on account balances.
• Print admissions form, release form and insurance form. Instruct patient to read and sign each form and answer patient questions.
• Electronically scan the signed forms and attach them to the patient’s record in the computer and file original, signed forms.
• Answer, screen phone calls, provide information, and direct calls to appropriate parties or take message.
• Schedule appointments and enter appointment date and time into computer.
• Conduct reminder calls to patients.
• Distribute patient surveys according to guidelines.
• Support team to meet patient needs.
• Assist team to maintain proper clinic flow.
• Monitor patient wait time.

Education

Associate Degree in Medical Staff Services Management

High School Diploma or GED

Job description

Sunrise Community Health in Greeley, CO is seeking a Patient Specialist to greet and register patients, verify insurance, and explain financial requirements, while supporting daily medical office functions.

You will collect and verify patient information, manage billing and co-pays, schedule appointments, and help maintain clinic flow and timely patient wait times, all while upholding our quality, customer-first, compassionate approach.