Patient Specialist

Sunrise-Community-Health-Center; Greeley (CO); On-site; USD 40,000 - 53,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Tuition reimbursement

Loan forgiveness programs

Paid time off

Job summary

Sunrise Community Health in Greeley, CO is seeking a Patient Specialist to greet and register patients, verify insurance, and explain financial requirements, while supporting daily medical office functions.

You will collect and verify patient information, manage billing and co-pays, schedule appointments, and help maintain clinic flow and timely patient wait times, all while upholding our quality, customer-first, compassionate approach.

Qualifications

• High School Diploma or GED.
• Associate Degree in Medical Staff Services Management.
• 1-3 years related on the job experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Greet patient and verify information.
• Coordinate patient flow with enrollment, handing out documentation needed.
• Collect or verify billing information for the patient. Review the patient’s insurance card to ensure it is valid, make copies of the insurance card and the patient’s identification card.
• Enter and update billing information in the computer.
• Collect patient co-pay, amount due and provide patient with a receipt. Reconcile daily cash reports and counsel patient on account balances.
• Print admissions form, release form and insurance form. Instruct patient to read and sign each form and answer patient questions.
• Electronically scan the signed forms and attach them to the patient’s record in the computer and file original, signed forms.
• Answer, screen phone calls, provide information, and direct calls to appropriate parties or take message.
• Schedule appointments and enter appointment date and time into computer.
• Conduct reminder calls to patients.
• Distribute patient surveys according to guidelines.
• Support team to meet patient needs.
• Assist team to maintain proper clinic flow.
• Monitor patient wait time.

Education

Associate Degree in Medical Staff Services Management

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full Time Aims Student Health & Wellness Center Greeley, CO, US

3 days ago Requisition ID: 2017

Salary Range: $19.11 To $25.29 Hourly

Application Deadline: Accepted on an ongoing basis.

Entry I Salary:$19.11 per hour for those with 0-12 months relevant experience.

Salary Range: Up to $25.29 per hour, depending on experience, qualifications, and position level.

Sunrise Community Health Summary

Founded in 1973, Sunrise Community Health is dedicated to delivering high quality, affordable healthcare to Weld, Larimer, and surrounding counties in northern Colorado. With exceptional providers and convenient locations, we support each patient’s journey to wellness and are committed to our community’s health and well-being.

The Patient Specialist greets and registers patients for treatment in the clinic by preparing forms, verifying insurance benefits, and explaining financial requirements to patients. Provides support with the daily activities of the medical office including filing, phone coverage, appointment scheduling, registration, and patient referrals.

Position Summary:

With a Quality, Customer First, and Compassionate approach, The Patient Specialist will:

• Greet patient and confirm prescheduled procedures.
• Collect basic patient information, such as name and address or verify information is already in the computer for the patient.
• Coordinate patient flow with enrollment, handing out documentation needed.
• Collect or verify billing information for the patient. Review the patient’s insurance card to ensure it is valid, make copies of the insurance card and the patient’s identification card.
• Enter and update billing information in the computer.
• Collect patient co-pay, amount due and provide patient with a receipt. Reconcile daily cash reports and counsel patient on account balances.
• Print admissions form, release form and insurance form. Instruct patient to read and sign each form and answer patient questions. Inspect forms to ensure each has a signature and make copies of each form for the patient.
• Electronically scan the signed forms and attach them to the patient’s record in the computer and file original, signed forms.
• Answer, screen phone calls, provide information, and direct calls to appropriate parties or take message.
• Schedule appointments and enter appointment date and time into computer.
• Conduct reminder calls to patients.
• Distribute patient surveys according to guidelines.
• Support team to meet patient needs.
• Assist team to maintain proper clinic flow.
• Monitor patient wait time.

Minimum Qualifications:

• High School Diploma or general education degree (GED),
• Associate Degree in Medical Staff Services Management
• 1-3 years related on the job experience and/or training; or equivalent combination of education and experience.

Perks and Benefits:

At Sunrise, we pride ourselves in over 50 years of exceptional support to our community and employees. Sunrise is dedicated to guiding every employee towards professional growth and development by supporting them through training and tuition reimbursement. We value a healthy work life balance by providing generous paid time off. Employee opinions are valued, and we listen to employees through employee engagement surveys and the sharing of diverse ideas!

Sunrise Community Health offers a generous range of benefits.

GenerousPTO and Leave Times:

• Up to 8-weeks of Paid Time Off (to include Vacation, Personal, 12 observed Holiday, and Sick Leave)

Health, Medical, and Wellness Benefits:

• Medical Insurance
• Basic Life & AD&D Insurance
• Voluntary Life Insurance
• Long-Term Disability (LTD)
• FSA Medical Flexible Spending AccountFSA Dependent Care Spending Account
• Employee Assistance Program
• Competitive 401K Plan
• Loan Forgiveness Programs*
• Referral Bonus

Professional Development:

• Tuition and Training Reimbursement
• Agency Wide Training
• Master Class Subscription

Get Involved:

• Employee Recognition Programs

Providers can apply for the State or Federal loan repayment program.

Current immunizations are required to work at Sunrise Community Health and may vary dependent upon the position. Influenza (Flu) Vaccines are required for ALL staff. COVID vaccine is highly encouraged.

Sunrise Community Health is an Equal Opportunity Employer. We value a diverse, inclusive workforce that enriches our culture and our mission to provide affordable access to quality healthcare for all. Qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. Accommodations are available for applicants with disabilities.