Patient Services Specialist - Float Pool

Ohio State University Physicians, Inc.; Columbus (OH); On-site; USD 22,854 - 34,288; Full time

Benefits offered by this job

Flexible benefit package

Paid time off

Employee assistance program

Job summary

Ohio State University Physicians, Inc. is seeking a Patient Support Associate to lead patient support services in a dynamic environment. Responsibilities include greeting patients, managing phone calls, and coordinating patient records. This role requires strong customer service and interpersonal skills.

The pay range is USD $16.59 - USD $24.89 per hour. Join us in providing exceptional care while working at one of the leading healthcare providers in Columbus, Ohio.

Qualifications

• Must have one year of customer service experience.
• Ability to manage multiple priorities and convey information effectively.
• High level of interpersonal skills for handling sensitive and confidential situations.

Responsibilities

• Coordinate and provide patient support services including answering phones and directing calls.
• Perform check-out processes including co-pay collections and appointment scheduling.
• Maintain accurate patient records and manage referrals.

Skills

Customer service

Problem solving

Interpersonal skills

Education

High School diploma or equivalent

Job description

Ohio State University Physicians, Inc. is seeking a Patient Support Associate to lead patient support services in a dynamic environment. Responsibilities include greeting patients, managing phone calls, and coordinating patient records. This role requires strong customer service and interpersonal skills.

The pay range is USD $16.59 - USD $24.89 per hour. Join us in providing exceptional care while working at one of the leading healthcare providers in Columbus, Ohio.