Patient Services Specialist — Clinic Scheduling & Care Access

OU Health; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

401(k)

Medical plan

Dental plan

Job summary

OU Health's Harold Hamm Diabetes Center (HHDC) Metabolic & Bariatric Surgery Clinic seeks a Patient Services Representative II to coordinate patient schedules, greet patients, collect demographics, verify insurance, and support clinic operations in an outpatient setting.

The role emphasizes strong communication, customer service, and proficiency with Microsoft Office; requires 3+ years in customer service, including at least 6 months in a clinical environment, with cash-handling and EMR duties.

Qualifications

• High School Diploma or GED required.
• 3+ years of experience in customer service, including at least 6 months in a clinical environment.

Responsibilities

• Schedules patient appointments by telephone or in person.
• Greet patients and manage check-in/out processes.
• Verify insurance eligibility and coordinate referrals and authorizations.
• Collect demographics and maintain accurate patient records in the EMR.
• Balance cash drawer and process payments.
• Prepare and distribute encounter forms and ensure signatures.

Skills

Customer service

Scheduling

Verbal and written communication

Microsoft Office

Education

High School Diploma or GED

Tools

EMR systems

Job description

OU Health's Harold Hamm Diabetes Center (HHDC) Metabolic & Bariatric Surgery Clinic seeks a Patient Services Representative II to coordinate patient schedules, greet patients, collect demographics, verify insurance, and support clinic operations in an outpatient setting.

The role emphasizes strong communication, customer service, and proficiency with Microsoft Office; requires 3+ years in customer service, including at least 6 months in a clinical environment, with cash-handling and EMR duties.