Patient Services Specialist — 12‑Hour Shifts, Flexible Schedule

WellStreet; Rochester Hills (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

Corewell Health Urgent Care in Rochester Hills, MI is seeking a friendly Patient Service Representative to be the first point of contact, greet patients, verify information and manage front-office tasks in a fast-paced clinic.

This full-time, on-site role offers 3-day/12-hour shifts (7 AM–7 PM), competitive pay of $17 per hour, benefits, and opportunities for professional growth as you support billing, scheduling, and patient flow while upholding HIPAA standards.

Qualifications

• Education: High school diploma or equivalent; Medical Administrative Assistant cert a plus.
• Experience: 1+ year in medical office or healthcare setting preferred.
• Skills: Strong communication, attention to detail, multitasking.
• Technical: Proficient with EMR software; EPIC preferred.
• Flexibility: 12-hour shifts, including some weekends and holidays.

Responsibilities

• Greet and assist patients with a positive attitude.
• Maintain confidentiality and organize documents.
• Verify insurance benefits and explain payment policies.
• Collect and explain patient financial responsibilities.
• Support practice managers and staff for daily operations.
• Ensure HIPAA and OSHA compliance.
• Perform general administrative duties and operate office equipment.
• Travel to other Corewell Health Urgent Care locations as needed.

Skills

Communication

Attention to detail

Multitasking

Education

High school diploma or equivalent

Medical Administrative Assistant certificate

Tools

EMR software EPIC

Job description

Corewell Health Urgent Care in Rochester Hills, MI is seeking a friendly Patient Service Representative to be the first point of contact, greet patients, verify information and manage front-office tasks in a fast-paced clinic.

This full-time, on-site role offers 3-day/12-hour shifts (7 AM–7 PM), competitive pay of $17 per hour, benefits, and opportunities for professional growth as you support billing, scheduling, and patient flow while upholding HIPAA standards.