Patient Services Specialist

silvercross; United States; On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Life Insurance

Flexible Spending Account

PTO and Sick time

401(k) match with employer

Wellness program

Job summary

Silver Cross Hospital is seeking a patient services associate to greet and guide patients and visitors, register new patients, schedule appointments, and verify insurance information. The role supports nurses and staff by maintaining accurate records and guiding patients through the visit process.

The ideal candidate has a High School diploma or GED, previous medical office experience, and comfort with electronic medical records and Word.

Qualifications

• High School diploma or GED required.
• Prefer 3 years of work experience in a medical office or hospital setting.
• Knowledge of medical terminology desirable.
• Microsoft Word experience and familiarity with an electronic medical record.

Responsibilities

• Route telephone calls and triage as needed.
• Greet patients and visitors promptly and courteously.
• Enter patient data into the practice management system; register and schedule appointments; assist with discharge activities.

Skills

Customer service

Medical office experience

Phone etiquette

Electronic workflow

Education

High School diploma or GED

Tools

Practice management system

EMR

Microsoft Word

Job description

Silver Cross Hospital is seeking a patient services associate to greet and guide patients and visitors, register new patients, schedule appointments, and verify insurance information. The role supports nurses and staff by maintaining accurate records and guiding patients through the visit process.

The ideal candidate has a High School diploma or GED, previous medical office experience, and comfort with electronic medical records and Word.