Patient Services Specialist

SimonMed Imaging; Ocoee (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in outpatient radiology is seeking dedicated individuals to join their team. This role offers a unique opportunity to enhance your skills while working with board-certified subspecialty radiologists in a fast-paced environment. You will be responsible for managing patient registration, assisting with insurance verification, and ensuring a welcoming atmosphere for patients. If you are passionate about patient care and eager to grow in your career, this position is perfect for you. Join a team that values excellence and innovation in healthcare.

Qualifications

• Requires effective communication with patients and physicians.
• Competency in job-related skills and customer service.

Responsibilities

• Oversee patient registration, check-in, and insurance verification.
• Provide excellent customer service and maintain a safe environment.

Skills

Customer Service

Communication Skills

Administrative Skills

Knowledge of Insurance Verification

Education

High School Diploma or Equivalent

Job description

Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure your spot now and take advantage of a unique career opportunity to advance your skills while working alongside a dedicated team of board-certified subspecialty radiologists. We can’t wait to meet you!

ESSENTIAL FUNCTIONS:

1. Demonstrates competency in the performance of job-related skills appropriate to his/her customer populations and departmental services.
2. Directly responsible for the overall administration, coordination, and evaluation of the patient registration, check-in, check-out and insurance verification process.
3. Informs patients of costs for care being provided and guides them to appropriate resources for further information.
4. Answers telephones, relays messages and greets visitors/patients.
5. Has knowledge of commonly used concepts, practices and procedures.
6. Relies on instructions and pre-established guidelines to perform the functions of the job.
7. Demonstrates competency in the performance of job-related skills appropriate to his/her customer populations and departmental services while providing excellent customer service.
8. Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment.
9. Adheres to policies, procedures, guidelines relative to departmental operations.
10. Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time or without notice.

MINIMUM QUALIFICATIONS: Requires a high school diploma or its equivalent and 0-2 years of related experience.

PHYSICAL DEMANDS: This position may require duties including lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking.

DRESS ATTIRE: Business Casual or scrubs dependent on department.