Patient Services Specialist

Providence; Mission Viejo (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Providence is seeking a Patient Services Specialist in Mission Viejo, CA. This full-time role involves assisting patients with registration and financial clearance, ensuring a smooth experience for scheduled and unscheduled visits. Ideal candidates will have an Associate's Degree and experience in patient access, along with knowledge of medical terminology and billing codes.

Benefits

Comprehensive benefits package

401(k) Savings Plan with employer matching

Health care benefits (medical, dental, vision)

Paid parental leave and vacation

Qualifications

• 3 years experience within Patient Access or Business office setting.
• 3 years utilization of medical terminology in job setting.
• 1 year knowledge of Epic Applications.

Responsibilities

• Assist patients during the on-site registration and arrival process.
• Complete financial clearance functions.
• Collect accurate demographic and insurance information.

Skills

Medical terminology

Insurance eligibility systems

Knowledge in medical billing codes

Education

Associate's Degree in Healthcare or Business Administration

Tools

Epic Applications

Job description

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Description

Providence is calling for Patient Services Specialist Full Time - Day Shift located in Mission Viejo, CA

Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service.

Description

Providence is calling for Patient Services Specialist Full Time - Day Shift located in Mission Viejo, CA

Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Preferred Qualifications

• Associate's Degree in Healthcare or Business Administration.
• 3 years experience within Patient Access of Business office setting.
• Experience with insurance eligibility systems.
• 3 years utilization of medical terminology in job setting.
• Knowledge in medical billing codes.
• 1 year knowledge of Epic Applications.
  
  

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About The Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 365278

Company: Providence Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Evening

Career Track: Admin Support

Department: 4001 SS RC OP REG CA OC RMC

Address: CA Mission Viejo 27700 Medical Ctr Rd

Work Location: Mission Hospital Mission Viejo

Workplace Type: On-site

Pay Range: $23.00 - $30.29

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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