Patient Services Specialist

Revere Medical; Mesa (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their team as a Medical Secretary. This role focuses on providing exceptional customer service, managing office operations, and ensuring smooth patient appointments. The ideal candidate will thrive in a collaborative environment, motivated by the desire to improve community health outcomes. With a commitment to employee well-being, this organization offers a supportive work environment and competitive benefits, making it an ideal place for those passionate about healthcare and patient service.

Benefits

Medical coverage

Dental insurance

Vision insurance

HSA with company contribution

Retirement plans

Life insurance

Disability insurance

Qualifications

• 1-3 years experience as a medical secretary preferred.
• Strong customer service and communication skills required.

Responsibilities

• Provide friendly customer service and manage office phone system.
• Prepare office for patient appointments and ensure accurate patient profiles.

Skills

Customer Service Skills

Communication Skills

Education

High School Diploma or equivalent

Tools

EMR Systems

Athena

Job description

At Revere Medical we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider led services that improve patient outcomes and strengthen communities.

Is this you?

Are you motivated by helping people?

Are you committed to improving patient outcomes?

Do you enjoy collaborating with a team to ensure personalized patient care?

Do you want to improve the overall health of the community?

What you will bring:

• Provides exceptionally friendly customer service to every patient.
• Manages the office phone system: answering calls, transferring calls, and answering patients’ questions.
• Prepares the office for patient appointments including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment.
• Ensures patient profile in the EMS system is up to date and accurate ensuring the patients' needs are clearly communicated to staff before the appointment.
• Assists with any miscellaneous tasks to ensure the practice is presentable to incoming patients.

Requirements:

• Strong customer service skills and communication expected.
• High School Diploma or equivalent required.
• One to three years as a medical secretary preferred.
• Experience with EMR strongly preferred. (Athena a plus)

Why Revere Medical:

Revere Medical gives new life to clinics in need of tools, resources, and support so they can start delivering the personalized care their communities deserve. We are committed to supporting our colleagues by offering competitive benefits that contribute to your overall well-being.

Benefits Offered:

Medical coverage (with discounts for using services through Revere), Dental, Vision, HSA with company contribution, Retirement plans, Life and Disability Insurance, and much more!

Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.