Patient Services & Scheduling Specialist (Epic)

Gritman Medical Center, Inc.; Moscow, Northern (ID, KY); Hybrid; USD 32,000 - 40,000; Full time

Job summary

Gritman Medical Center, Inc. in Moscow, ID seeks a Patient Services Representative to join Moscow Medical on a full-time basis. You will be the first point of contact, greeting patients, scheduling appointments, and assisting with admissions and referrals while upholding the Gritman Way.

The role requires basic computer skills, excellent customer service, and the ability to protect patient privacy. You will work closely with clinicians and front-desk staff, using Epic to manage registrations and

Qualifications

• Experience with computers and basic software applications.
• Strong customer service and communication skills.
• Ability to work in a fast-paced healthcare setting.

Responsibilities

• Greet patients and visitors and schedule appointments.
• Maintain patient accounts and confidentiality.
• Monitor lobby activity and call queue.
• Enter accurate patient information and notes.
• Assist with opening/closing tasks and cash handling.

Skills

Basic computer skills

Excellent customer service

Written and verbal communication

Positive attitude

Team collaboration

Critical thinking

Flexibility

Education

Medical office experience preferred

Tools

Epic EMR

Job description

Gritman Medical Center, Inc. in Moscow, ID seeks a Patient Services Representative to join Moscow Medical on a full-time basis. You will be the first point of contact, greeting patients, scheduling appointments, and assisting with admissions and referrals while upholding the Gritman Way.

The role requires basic computer skills, excellent customer service, and the ability to protect patient privacy. You will work closely with clinicians and front-desk staff, using Epic to manage registrations and