Patient Services & Scheduling Specialist

Riverview Health; Noblesville (IN); On-site; USD 20,664 - 27,552; Full time

Job summary

Riverview Health in Noblesville, IN is seeking an Administrative/General Support candidate to greet patients, handle front desk duties, and manage check-ins and scheduling within the physician office. This role requires handling financial records and patient information while supporting both front and back office tasks on-site.

Minimum education is a high school diploma with preferred training in office administration; prior customer service experience is expected, with potential for more than

Qualifications

• Minimum: High School Diploma or Equivalent.
• Preferred: Specialized Training in office administrative skills such as computers, software, and data entry.
• Minimum: Previous Customer Service experience.
• Preferred: 1 or more years of office administrative experience and customer service.

Responsibilities

• Meet and greet patients, respond to phone calls, and check patients in and out of the physician office.
• Maintain accurate financial records, patient records and schedule referral appointments.
• Flexible to work both front and back office.
• Register and update demographic and insurance info.
• Maintain patient files or records timely and secure medication records and scan them into charts.
• Process co-payments and post outstanding balances; balance and batch electronic transactions.
• Use computer for scheduling, registration, and other record keeping; daily use of phone, fax, copier, and scanner.
• Ensure compliance with hospital and department policies, procedures, and protocols.

Skills

Customer service

Education

High School Diploma or Equivalent

GED or better in Other

Tools

Office software

Job description

Riverview Health in Noblesville, IN is seeking an Administrative/General Support candidate to greet patients, handle front desk duties, and manage check-ins and scheduling within the physician office. This role requires handling financial records and patient information while supporting both front and back office tasks on-site.

Minimum education is a high school diploma with preferred training in office administration; prior customer service experience is expected, with potential for more than