Patient Services & Scheduling Specialist

Houston Methodist; Houston (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Houston Methodist Specialty Physician Group is seeking a Patient Services Representative to support patient check-in/check-out and scheduling, helping ensure a smooth visit experience. The role may include registration and revenue cycle tasks, and everyday operations support to the department.

The position emphasizes strong customer service, clear communication, and basic computer skills, with experience in healthcare environments preferred.

Qualifications

• High School diploma or equivalent.
• At least 1 year of healthcare or related experience.
• Experience in a healthcare related work environment preferred.
• Basic computer skills and familiarity with EMR software.

Responsibilities

• Check in/check out patients and schedule appointments.
• Assist with registration and revenue cycle tasks as needed.
• Provide excellent customer service and communicate with patients and staff.
• Enter data accurately into database systems and EMR.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Customer service

Communication skills

Phone skills

Scheduling

English literacy

Basic computer skills

Medical terminology

Problem solving

Education

High School diploma or equivalent

Tools

EMR software

Word processing

Job description

Houston Methodist Specialty Physician Group is seeking a Patient Services Representative to support patient check-in/check-out and scheduling, helping ensure a smooth visit experience. The role may include registration and revenue cycle tasks, and everyday operations support to the department.

The position emphasizes strong customer service, clear communication, and basic computer skills, with experience in healthcare environments preferred.