Patient Services & Scheduling Specialist

okarthritis; Edmond (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

The Oklahoma Arthritis Center (OAC) seeks a friendly front desk receptionist to greet patients, collect co-pays, schedule appointments, and assist with billing in a fast-paced clinic. You will verify demographics, enter patient information, and answer incoming calls in a professional manner.

Candidates should have a high school diploma and at least two years of customer service experience, with preferred medical office and EMR experience. Bilingual Spanish a plus.

Qualifications

• Knowledge of scheduling appointments.
• Knowledge of practice management systems and EMR.
• Ability to provide courteous customer service.

Responsibilities

• Greet patients and visitors professionally.
• Collect co-pays, deductibles, and past due balances.
• Enter patient information accurately in the system.
• Verify insurance and demographics.
• Answer phones and route calls appropriately.
• Explain financial requirements to patients.

Skills

Customer service

Scheduling

Phone system

Multitasking

EMR/Practice Management

Education

High school diploma or equivalent

2 years customer service experience

Tools

Practice Management Systems

Electronic Medical Records

Job description

The Oklahoma Arthritis Center (OAC) seeks a friendly front desk receptionist to greet patients, collect co-pays, schedule appointments, and assist with billing in a fast-paced clinic. You will verify demographics, enter patient information, and answer incoming calls in a professional manner.

Candidates should have a high school diploma and at least two years of customer service experience, with preferred medical office and EMR experience. Bilingual Spanish a plus.