Patient Services & Scheduling Specialist

Griffin Health Brand; Derby (CT); On-site; USD 38,000 - 48,000; Full time

Job summary

Griffin Health Brand in Derby, CT is seeking an Administrative/Clerical professional for a busy medical office. You will schedule patients, manage records in the EMR, handle preregistration, and coordinate department operations.

The ideal candidate has at least 1 year of medical office experience, strong MS Office skills, and familiarity with medical coding and confidentiality. This full-time role involves scheduling, billing support, and maintaining office supplies.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: A minimum of 1 year experience in a busy medical office required.
• Computer proficiency including MS Office Suite, internet and medical practice management.
• Knowledge of insurance procedures and policies; CPT, ICD-10, HCPCS coding; anatomy and medical terminology; basic mathematics.
• Ability to work under time pressure and maintain accuracy with multiple tasks.

Responsibilities

• Accurately schedules new patients and follow-up appointments.
• Obtains medical records from referring physicians and files in EMR accordingly.
• Coordinates preregistration/registration processes.
• Schedules procedures/tests and obtains necessary insurance authorizations.
• Assists with patient file maintenance and protects patient confidentiality.
• Performs receptionist duties: answers phones, greets patients/visitors.
• Arranges transportation with case management for inpatient transfers.
• Coordinates physician schedules and communicates changes to ensure coverage.
• Assists with physicians' administrative tasks and duties.
• Backs up billing tasks with insurance and financial duties as needed.
• Inventories and orders office supplies; restocks linen.
• Maintains department downtime procedures and secures the department daily.

Skills

MS Office proficiency

Medical terminology

Insurance procedures knowledge

CPT/ICD-10 coding knowledge

Mathematics basics

EMR system familiarity

Education

High school diploma or equivalent

Tools

EMR system

Job description

Griffin Health Brand in Derby, CT is seeking an Administrative/Clerical professional for a busy medical office. You will schedule patients, manage records in the EMR, handle preregistration, and coordinate department operations.

The ideal candidate has at least 1 year of medical office experience, strong MS Office skills, and familiarity with medical coding and confidentiality. This full-time role involves scheduling, billing support, and maintaining office supplies.