Patient Care Coordination Specialist

Griffin Health Brand; Derby (CT); On-site; USD 38,000 - 47,000; Full time

Job summary

Griffin Health Brand is seeking a Medical Assistant to support clinical operations in Derby, CT. You will manage patient tracking lists, gather missing records from external facilities, and assist with rooming, vitals, and patient flow.

You will also handle patient outreach for tests and appointments, coordinate consent forms, maintain care plans in the EHR, and ensure confidential handling of protected health information. This role emphasizes teamwork and efficient administrative support.

Responsibilities

• Maintain the department’s master patient list and tracking systems for follow-up and continuity of care.
• Serve as a primary contact for missing clinical documentation from external facilities and providers.
• Conduct patient outreach regarding outstanding tests, appointments, referrals, and coordinate scheduling.
• Coordinate outreach for patient consent forms and related documentation in tracking systems.
• Maintain accurate patient records, tracking tools, and departmental documentation to support care coordination.
• Maintain care plans and patient records in the EHR with corresponding updates in tracking systems.
• Outreach to patients who transferred care and update departmental and electronic health records.
• Establish and maintain episodes of care and organize transferred medical records.
• Assist with identifying patients needing additional clinical review and support management.
• Perform Medical Assistant duties to support clinical operations (rooming, vital signs, patient preparation, workflow).
• Monitor inventory of patient education materials and coordinate replenishment.
• Collaborate with clinical and administrative staff and external organizations for timely information exchange.
• Support quality, documentation, and workflow initiatives by maintaining records and follow-up items.
• Maintain patient confidentiality and handle PHI per organizational policies.

Job description

Griffin Health Brand is seeking a Medical Assistant to support clinical operations in Derby, CT. You will manage patient tracking lists, gather missing records from external facilities, and assist with rooming, vitals, and patient flow.

You will also handle patient outreach for tests and appointments, coordinate consent forms, maintain care plans in the EHR, and ensure confidential handling of protected health information. This role emphasizes teamwork and efficient administrative support.