Care Coordination & Records Specialist

Griffin Faculty Practice; Derby (CT); On-site; USD 42,000 - 58,000; Full time

Job summary

Griffin Faculty Practice is seeking a dedicated Medical Assistant to support clinical operations in Derby, CT. The role involves care coordination, patient outreach, and managing departmental documentation within the EHR.

Responsibilities include maintaining patient lists, obtaining missing reports, coordinating consent forms, and assisting with patient rooming and vital signs as needed. The position requires strong organization and confidentiality.

Qualifications

• Must have strong organizational skills and attention to detail.
• Experience with electronic health records (EHR) is a plus.
• Comfort with handling sensitive patient information and privacy requirements.

Responsibilities

• Maintain the department’s master patient list and tracking systems to support follow-up and continuity of care.
• Serve as primary contact for missing clinical documentation and obtain reports from external facilities.
• Conduct patient outreach for outstanding tests, appointments, or referrals and assist with scheduling.
• Coordinate outreach for patient consent forms and document them in tracking systems.
• Maintain up-to-date patient records and departmental documentation in the EHR and tracking tools.
• Update records for patients transferring care and reflect in the EHR.
• Enter and organize clinical information from transferred records, including reports and labs.
• Assist with identifying patients needing additional review or follow-up for care coordination.
• Perform Medical Assistant duties as needed, including rooming patients, taking vital signs, and preparing for visits.
• Monitor inventory of patient education materials and coordinate replenishment.
• Communicate and collaborate with clinical, administrative, external organizations to facilitate information exchange.
• Support quality, documentation, and workflow initiatives by maintaining records and following up.
• Maintain patient confidentiality and protect PHI per policies.
• Perform additional duties as assigned by department management.

Skills

Clinical coordination

Documentation management

Patient outreach

Data entry

Job description

Griffin Faculty Practice is seeking a dedicated Medical Assistant to support clinical operations in Derby, CT. The role involves care coordination, patient outreach, and managing departmental documentation within the EHR.

Responsibilities include maintaining patient lists, obtaining missing reports, coordinating consent forms, and assisting with patient rooming and vital signs as needed. The position requires strong organization and confidentiality.