Patient Services Scheduler (Centralized Scheduling)

Baptist Health System; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Paid time off

Career development

Health Savings Accounts

Employee Assistance program

Employee discount

Pet insurance

Legal insurance

Accident & critical illness insurance

Long term care

Elder & childcare

Auto & home insurance

Job summary

Tenet Healthcare Hospital is seeking a Patient Services Representative for centralized scheduling to manage 21 locations. You will schedule initial evaluations across therapies, handle large call volumes, and ensure referrals and patient data are accurately processed.

Prior medical office experience and BLS certification are required or completed within the specified timeframe. The role emphasizes teamwork with physicians relations managers and efficiency in multi-site scheduling, with a focus

Qualifications

• MINIMUM EDUCATION: High School Diploma or Equivalent GED
• PREFERRED EDUCATION: Associate's Degree from an accredited school or college. Graduate of an Accredited Medical Assisting Program and/or a Certified Medical Assistant
• MINIMUM EXPERIENCE: 2 years of medical office experience or have completed an externship with Healthlink in lieu of 2 years of medical experience.
• PREFERRED EXPERIENCE: 4 years medical office experience
• REQUIRED CERTIFICATIONS/LICENSURE: NA
• PREFERRED CERTIFICATIONS/LICENSURE: Certified Medical Assistant
• REQUIRED COURSES/ COMPLETIONS (e.g., CPR): Must have active healthcare providers BLS on hire; within 60 days of hire.

Responsibilities

• Schedule initial evaluations for correct discipline across 21 locations.
• Call 120-150 patients per day to schedule initial evaluations for physical therapy, occupational therapy, speech therapy or cardiac rehabilitation.
• Upload referrals daily and verify information to schedule correctly across locations.
• Answer incoming calls and respond to voicemails; coordinate with physicians relations managers and other tasks to schedule patients.

Skills

Customer service

Scheduling

Communication skills

Education

High School Diploma or GED

Associate's Degree or Medical Assistant program

Job description

Tenet Healthcare Hospital is seeking a Patient Services Representative for centralized scheduling to manage 21 locations. You will schedule initial evaluations across therapies, handle large call volumes, and ensure referrals and patient data are accurately processed.

Prior medical office experience and BLS certification are required or completed within the specified timeframe. The role emphasizes teamwork with physicians relations managers and efficiency in multi-site scheduling, with a focus